Pass & Seymour Netatmo c Camera, WiFi, Integrated Floodlight, Movement Detection, Night Vision, Without Fees, NOC01-US, Black Aluminium

8 reviews for Pass & Seymour Netatmo c Camera, WiFi, Integrated Floodlight, Movement Detection, Night Vision, Without Fees, NOC01-US, Black Aluminium

1. 

   Tracy H – April 24, 2025

   Fantastic Outdoor Security Camera That Works Great and Looks Great!!!
   I purchased the Pass & Seymour Netatmo Smart Outdoor Camera to help monitor my home. 
   Installing the camera was easy and no different from any other hardwired light fixture. I loved how Netamo added the wiring block to ease the wire connections. 
   I set my camera up to replace a light fixture in the soffits near my roof. As a result, I hung it essentially upside down. Don’t worry; within the Netamo security app, you can easily have the image flipped over to show the correct orientation. 
   Setting up the device was also easy; the camera found my wifi and connected without issue. The camera needs to be updated once connected. When I noticed it was updating, I gave it about an hour then returned and finished setting it up, including adding it to my Apple Homekit. 
   These are very smart cameras indeed. It detects animals, humans, and cars; the app allows you to choose which to get notifications on and a zone in which to receive notifications. 
   Overall, I am very impressed that the camera is attractive, easy to set and use, and well-made.
   Excellent job, Netatmo!

2. 

   Jeremy Johnson – April 24, 2025

   Best alerts of any system I’ve tested
   I’ve tested a lot of camera systems including Nest Outdoor Cam, Presence iOS App, Reolink, and Ezviz and this is the only one that delivered on its promises.
   We use it as a camera for our loading dock for alerts when trucks pull up. As such we needed bulletproof alerts. Nest alerts are terrible and I spent hours with them trying to figure out the problem. It would detect motion and make a note on the timeline, but I wouldn’t get push notifications or emails. This is a widespread problem. Reolink spams alerts constantly as there’s no way to give a timeout to eliminate duplicate alerts for ongoing motion. Ezviz has no motion alert ranges and constantly disconnects. The Presence app (a completely different setup than the Netatmo Presence) had PERFECT alerts, but it does not send images in the alerts and does not have a motion range. The software is also a bit clunky.
   The Netatmo Presence wins for alerts hands-down. We can specify an area of concern and say on notify when vehicles show up. This eliminated false positives for when people walked by or cars far from our dock drove by. The notifications contain thumbnails and even sends those thumbnails to the Apple Watch.
   Like some people are saying there is a small delay in the live stream and you can’t view the video until it’s done recording. There’s no email alerts and the motion zones have to be rectangles instead of more complex shapes. These are minor grievances though, but enough to give it 4 stars instead of 5.
   If you need an alert system this is it. If you need full surveillance you should absolutely not be looking at these all-in-one systems and should be getting a full system that does 24/7 recording. It’ll be way cheaper and function much better.

3. 

   Danny Sullivan – April 24, 2025

   Long-term, water exposure killed mine, probably will kill yours
   I’ve had this camera since just after it was first released, since November 2016. I have absolutely loved it until it died briefly this past month. I’ve since got it working again, but I’m not convinced it will continue to do so. I’ve also been disappointed with Netatmo support, which gives me further doubts about its longevity. That’s important consider the price of it compared to Ring, which is what I was going to use to replace it. I do have a Ring camera in another part of my house.
   The big advantage over Ring is that the camera takes little snapshots of motion. With Ring, you know something happened, but then you have to click to view the video. It’s a pain. Netatmo will take one to three snapshots of motion, so you can immediately tell what was spotted. Then you can decide if you want to view the video.
   The other big advantage is there’s no online fee. Everything is stored in a local SD card , which streams to your phone. I’ve easily had a month’s worth of captures on the card that came with it.
   The built-in floodlight works wonderfully. That’s what drew me to it in the first place. At the time, there was no other camera really that also had a floodlight. You can control the degree of light, triggering options and so on. I also love that it doesn’t look like a camera. It looks like a light. If you want something that doesn’t advertise you have a camera, this is an advantage over Ring. Others might feel Ring looking like a camera is a good deterrent.
   Now the bad. About two months ago, I found I couldn’t easily play some clips. Rather than them loading and playing quickly, I would be jumped to the end of a very large video file that wouldn’t play. I could download, which helped. It didn’t always happen, so I dismissed it as a largely one-off.
   Then earlier this month, I got a ““SD card is defective” error. I read up on the help page that said I needed to replace the card. Further, I learned that the card is not inside some water resistant housing but instead entirely exposed on the bottom of the camera. The protection is a synthetic grease that covers it.
   When I took the card out, I’m pretty sure I noticed some blue-green corrosion, but I couldn’t be sure. It was just a little, if at all. But it made me wonder if the housing had some corrosion on the pins. That really became the case when I replaced the card with a new one that met the required specs but still couldn’t get the camera to work.
   I contacted Netatmo about four days ago for advice. The response was for me to order a free SD card replacement kit, which also comes with the required grease. It’s nice that it was offered free, but the link I was given didn’t actually bring it up as something you could order. I also wasn’t given any advice about why the good card I already had wouldn’t work.
   I replied, and got no responses. It was the holiday weekend in the US, so I was a little understanding on the delay. By the time they did get back to me two days ago, I’d worked out how to get the camera going again. I had to do an entire reset and bring it up again from default settings. That wasn’t indicated in their help pages or in their responses. But, it worked — so far.
   When I did get a reply, I was told again to order the kit — which I’d already said didn’t exist. It’s like no one bothered to read what I’d written before or even check to see that the kit wasn’t on the site. And after I got another reply telling me to order the kit, I wrote back a *third* time that there was no kit.
   Bottom line: I’m glad the camera is working again. I hope eventually I’ll get this kit that provides the waterproofing the SD card needs. I’ll hope that it all keeps working without issues, because I do like the camera. But if I had to replace it, I’d go with Ring or something where I don’t feel damp and water will be a long-term issue.
   UPDATE (April 2019): Now the IR and floodlight no longer work. The floodlight was the main selling point for this camera. I really will miss how smart the camera detection and thumbnail display is. But I’m convinced this isn’t robust enough for outdoor use. Save your money; buy something else.

4. 

   Dennise – April 24, 2025

   Excelente Equipo., Facil Instalacion, Facil Configuracion., Vision Nortuna de 10., Deteccion de Personas, Animales y Automoviles Tal cual lo mencionan en sus Anuncios.. Buen equipo de Monitoreo y Vigilancia….

5. 

   TRAIL BLAZER – April 24, 2025

   Easy to use, Does a great job better than stupid security cameras. Presence Detector
   Now you’ll know what’s going on!

6. 

   Tom S. – April 24, 2025

   See my 2018-06-14 update below.
   It saddens me that I have to give this product 1-star. I thought about 2-stars but since I can’t trust it, and security is all about trust, I have to give it 1-star.
   I purchased this camera in early August, 2017 and it has been a battle ever since to get it to consistently detect motion, let alone properly classify it, which is supposed to be a signature feature. I opted for this camera after hearing a person who is an IoT “expert” recommend it. Several times during my Amazon 30-day return window I was about to return the camera, but support would make a fix (temporary as it turns out—more on that later).
   Installation was not terribly difficult, except for tightening the screw after pointing the camera. It’s awkward to get the hex key behind the camera and get enough turns on it.
   Connection to the network was also a bit non-intuitive, but I managed.
   The iOS app is OK, but seems sluggish. I think everything goes back to their server and it’s slow. Notifications can be 10’s of seconds delayed from when the event occurs.
   Configuring the app and camera is fairly straightforward. The options are minimal for setting the alert zones (must be rectangles).
   You can choose to Ignore, Record, or Record and Notify for People, Cars, Animals, and Other. This would be great if a) it always detected motion, and b) it properly classified events when it did.
   The video quality is good. A bit of fisheye that should be correctable in software, but isn’t. The night vision is very good reaching at least two car lengths down my driveway.
   The audio is very sensitive so you can hear things much better through it by cranking up the listening volume than by using your own ears.
   The LED floodlight is a bright white and illuminates my driveway that’s 2 cars wide x 2 cars long. You can control the floodlight independently in the app and with HomeKit. The brightness level is also controllable. It only comes on automatically after dusk for alerts but can be turned on anytime in the app.
   The recent addition of HomeKit generally works well, but occasionally the video does not appear in Apple’s iOS Home app leaving just a black image.
   I send my recorded videos to a Synology NAS via FTP. It usually works well but occasionally fails to connect, or fails to disconnect. I can see in the NAS’s control panel that the Presence is still connected. However, not having to pay for a monthly subscription would be a huge win *IF* the camera was reliable.
   Even with a good wifi connection to both the camera and my iPhone, trying to view the video is sluggish. It doesn’t matter if you’re trying to view live video or recorded videos. Don’t even try to drag the playback position to another location, the lag makes this unusable. If I want to quickly view and jump around a recording, I use QuickTime Player directly on the files on the NAS.
   While watching live video from an alert, you can’t jump back to the beginning. You can only see the live video until the recording is done.
   The camera records a few seconds before the alert and about 45 seconds after the alert. This is NOT configurable, sadly. However, this seems to time out sometimes even when there’s constant motion. I wish it would just continue recording a single file instead of breaking it up.
   This is the only security camera system I’ve tried that does NOT timestamp the video by burning the time on the video. I think that might be important if you ever had to use the video in court since file timestamps are easily altered. In other systems I’ve tried, I can configure time, date, location, and any other text elements I want to be recorded with the video. Not the Presence. A bizarre omission.
   You can’t adjust the sensitivity of the motion detection like other systems allow. There’s no option for noise rejection either.
   OK, so that’s a basic overview. So why do I give this product 1-star?
   It’s unreliable. I don’t trust this camera to record all events. It doesn’t always properly classify events, a supposed selling feature. I would not call this device a security camera.
   For example, from the time of purchase this camera struggles to detect a car coming up the driveway after dark. Not only doesn’t it classify the event as a car, it doesn’t even see the car! Think about it. This is an HD camera so MILLIONS of pixels are dramatically changing for 10 seconds while the car slowly comes up the driveway into the garage and yet events are often missed. I complain to support, they tweak something, it works for a while, and then starts failing again. Maybe they tweak their algorithm for someone else’s complaint, and it breaks my types of events. I don’t know or care why it doesn’t work. When my 20-year old, $20 X10 motion detector is MUCH more reliable than this camera with its new-fangled detection technology, you know this camera is failing at its main job. You simply cannot rely on it to record all events.
   For the first time last night, my wife and I walked up the driveway and the event was missed and the floodlight did not turn on. You never know when this camera will work or not. It’s a crapshoot. That’s not acceptable in a security camera. It can’t fail even once.
   I know the camera needs to filter out spurious alerts like trees waving in a breeze, or dappled sunlight. What I’m saying is that it fails. Even when the image is essentially static at night, for the Presence not to see a car with bright headlights moving through its field of view for 10 seconds means the detection algorithm is seriously broken. And it’s been that way since I bought the camera last August.
   Now, here’s another not-so-nice feature, depending on your point of view. Support can reach into your camera at any time and push an update without your permission. You have no control over what they can do with your camera. Now, that may be nice for people who don’t want to worry about updates, but it’s hell for people like me who finally get a version of the software that seems to be reliable and then it inexplicably starts going wonky again until you realize support pushed out an update.
   I’ve had the camera randomly disconnect from the network and not reconnect for 30 minutes to an hour(?) later. Why? There are no logs you can look at.
   Occasionally I’ve even seen that files on my NAS are not playable so perhaps the connection failed or … who knows?
   In my opinion, this is a 1-star camera. With 20-20 hindsight, I would not buy this camera again. I’ll sure as hell never recommend it to any other victims. Even if they fixed all the problems, they’ve destroyed my trust in this product. It will take months of flawless operation before I would even consider trusting this camera again.
   My biggest mistake was not returning the camera while I could; in trusting support to work out the bugs. It’s been six months since I bought the camera and it hasn’t improved. Sure, the HomeKit addition is nice, but I want reliability first in a security product.
   So much potential squandered.
   Update: This morning the camera disconnected shortly after an event was recorded, 2 minutes later recorded an event, 23 minutes later “started” and connected. Tonight I backed out of my garage, the floodlight came on but no event was recorded, no notification, and no HomeKit event. I returned and the same thing happened. I suspect their server is down or something. Regardless, this level of unreliability is clearly unacceptable in a security product.
   Update 2018-06-14:
   Well, here we are after 10 months of usage. So let me update my original review point-by-point on the current state. The camera’s firmware is version 135.
   – Consistent detection and classification of motion: It still fails to detect vehicles during the day or night. Massive objects moving through its field of view are missed occasionally. I have no idea why it works sometimes and why it fails.
   – Connection: You configure the connection using a QR-code. That would be OK except it can take up to a minute to recognize while you’re standing there holding up a card in front of the camera like a dufus. Other times as short as 6 seconds. Why does it take so long to scan a QR-code when other apps on my iPhone can scan it even before you hold the camera steady pointing at the code? However, hopefully you’ll only do this once. I got annoyed as I was trying all the different wifi options.
   – Wifi: Since the camera continues to suffer from sluggish live viewing, I decided to try other wifi networks. I have three in my home I can try. It’s a tedious process because the app won’t show you the wifi signal strength of the networks until AFTER you’ve configured it. That’s just dumb. So I tried all three routers, 5 and 2.4 GHz bands. 10 yards & 2 walls, or 20 yards and 3 walls away. It didn’t matter. Even though the iPhone was reporting 3/3 bars, the Presence always showed 2/4 bars. Its wifi connectivity is awful. And there’s no option to wire it with Ethernet, or PPoE. You only have 120V wiring and their awful wifi transmitter.
   – Notifications: Finally, one area I can report an improvement. It used to takes 10s of seconds. Now it usually alerts in a few seconds.
   – HomeKit: When you receive a notification, you tap it and the HomeKit app opens to the room the camera is assigned, and shows you a live image. Sometimes. At other times it still shows a black image. I have no idea why it works sometimes and not others.
   – FTP connections: Still has trouble connecting and disconnecting at times.
   – Video: Trying to watch a live feed (after finding the best wifi network) is awful. I get a few frames per second with audio dropouts. Almost useless. It doesn’t matter if the camera and phone are on the same or different wifi networks. The same is true for playing back recorded videos. Playing directly from the camera results in stuttering. If I really want to watch a recording, and move back and forth, I watch it from the NAS. At least the recordings it makes are smooth.
   – Recordings: It still can’t seem to understand that I only want a single recording when there’s constant movement. It’s dumb to break it up into 45-second clips. It’s got a built-in SD card. It has no excuse to fragment recordings like this.
   – Timestamps: Still no timestamps or other text allowed to be burned on with the video. Why? It’s trivial to do. I have ancient security apps running with crappy webcams that can do this.
   – Sensitivity: Still no setting. My only option after I was getting many false events from the reflection of clouds drifting by on my van’s window was to change the monitoring zones to omit that area. But that means when my van isn’t there, I have a gap in the driveway monitored area. Their detection algorithm still needs a lot of work.
   – Disconnects: The camera still will often disconnect about 5 minutes after an event and won’t reconnect for 20-30 minutes. I don’t know what it’s doing during this time as the firmware version never changes and there are still no logs to view. Perhaps it’s mining cryptocurrency or DDoSing the competition. Who knows? Sigh.
   As you can probably surmise with this updated review, I would still strongly recommend against buying this as a security camera. It’s just far too unreliable to fulfil that role. To me, the only thing it’s got going for it is that it can transfer recordings to my NAS while the competition usually wants you to pay a hefty fee for cloud storage.

7. 

   Pablo – April 24, 2025

   La cámara funciona muy bien, tuve que requerir a un electricista para instalarla dado que se hizo una instalación de cero, pero no fue nada complicado y funciona genial.

8. 

   Avalon1224 – April 24, 2025

   Una cámara qué pasa desapercibida, ya que se camuflagea como una lámpara. Buen diseño, buenos materiales, fácil de instalar.
   En cuanto a la calidad de imagen es buena durante el día y en la noche, puedes hacer zoom para ver mayor detalle. El único inconveniente, por el cual le quité una estrella, es que el ángulo de visión es de 80-85 grados, no cubre 110 grados como indican en especificaciones.
   En cuestión de conectividad con iHome de Apple, es buena, te permite ver la señal en cualquier televisor con AppleTV, permite que las grabaciones se almacenen en iCloud sin ocupar el espacio que tengas contratado, permite hacer ajustes personalizados para reconocimiento facial, notificaciones y definir área de vigilancia. El único contra es que esporádicamente se pierde la conexión Netatmo – iHome.
   La aplicación nativa de Netatmo es excelente, confiable, fácil de usar y con muchas opciones para personalizar el área de vigilancia, notificaciones y opciones de grabación. Las grabaciones se hacen el memoria interna de la cámara, y en mi caso se hace un respaldo en iCloud en tiempo real cuando detecta algunas de las actividades configuradas.
   No requiere tarifas adicionales por parte de Netatmo, tienes toda la funcionalidad.